Based in Dallas, Texas, Securus Technologies is considered the industry leader when it comes to a wide array of services and solutions used in law enforcement and correctional institution management. The services and solutions offered by the company are designed to enhance institutional security and public safety across North America. At the present time, Securus Technologies serves the needs of approximately 3,450 public safety, law enforcement, and corrections agencies located in North America.
Securus Technologies advises that one of the most significant threats to the security of correctional institutions involves the illegal introduction and use of mobile phones into the inmate population. Securus Technologies has developed highly effective wireless containment systems. These systems are designed to prevent the introduction of mobile phones into correctional facilities and to eliminate those mobile devices that have made their way into the inmate population.
The horrific tale of former correctional officer Robert Johnson illustrates the vital importance of keeping mobile phones out of correctional facilities. As a correctional officer in Florida, Johnson discovered a box of contraband at the institution where he was employed. The value of the contraband was estimated to be about $50,000. The efforts of Johnson as a correctional officer kept the illicit contraband out of the hands of inmates.
Unfortunately, the story involving Johnson and his efforts as a correctional officer did not end with the elimination of the contraband in question. The inmate responsible for the contraband had a mobile phone in his possession in the correctional facility. With the illegal mobile phone, this inmate was able to reach out to a fellow gang member in the outside world. The mobile phone allowed the inmate to arrange a hit on correctional officer Johnson.
Early one morning, Johnson faced an invasion of his home in which an armed cohort of the incarcerated inmate opened fire and nearly killed Johnson. Since the attempt on his life, Johnson has made it a personal mission to let people in the correctional industry, and the public-at-large, understand the crucial importance of keeping mobile devices out of the hands of inmates. His own situation could have been prevented through the use of a solution like the wireless containment systems from Securus Technologies.
Securus Technologies has conducted research designed to illustrate how widespread the use of illegal mobile devices is in correctional institutions in the United States. Securus Technologies advised that during one year time, Securus Technologies wireless containment systems prevented an amazing 1.7 million illegal communication attempts at U.S. correctional facilities. These illegal communication attempts on mobile devices occurred at eight correctional institutions in the United States. Keep in mind that there are thousands of correctional facilities in the countries from local jails to state correctional institutions to federal facilities.
In all my years working inside this prison, this year we have seem more violent outbursts between inmates and officers. Part of the trouble has to do with the easy accessibility of drugs, the other has to do with a crowded gang population that is not accustomed to taking orders. It is not even safe anymore for officers to walk the yard and patrol, so the inmates feel they can get away with more each week. We used to rely on our numbers, but today we are so outnumbered that we have had to rely on other resources to try and maintain order and get back control.
To lessen the violence, we can not do anything about the crowded conditions, so we have to attack the problem at the source. Drugs make inmates angrier and feeling invincible, and many inmates will tell you they can get those drugs in jail even easier than when they were on the streets. That needed to stop, so we increased our police presence in the visitor center, where inmates and guests could be up close with one another. This is where drugs could easily change hands if we didn’t ramp up our efforts.
When we discovered Securus Technologies and their call monitoring system, it was a match made in heaven. The company upgraded our jail phone system, and now the LBS software would do all the scanning of call instead of officers sitting and trying to decipher what was being said. The LBS software can work around the clock without a break, and alert my team the second a caller is talking about drugs, gangs, contraband, weapons, or fighting.
It wasn’t long after we upgraded the system we were able to confiscate more drugs than we had in years past. Each bust makes this facility a little safer for all of us now.
Securus Technologies is a prison service provider organization based in Dallas, Texas. Securus was established in 1986, and since our inception, we have been expanding our service providing services to other re going. We have established regional offices in locations including; Texas, Atlanta, Georgia, and Allen. Ever since our inception, we have been able to deploy more than 1000 individuals providing our services and products to more than 2600 correctional institutions in the United States of America.
In a span of three years our organization has invested more than $6billion to improve our services through technology, charters as well as achievements. Some of the technological improvements that we have since invested in include; the introduction of controlling of illegal imports of cell phones as well as other goods in the correctional cells. In 2016 we partnered with Harris Corporation to offer services on Cell Defender.
Through our services, we have been able to impress our clients who have been writing to thank us for the competitive services we have been offering them since our inception. Some of the emails and letters we have received are listed below.
- One of our clients expressed their gratitude that through our cell phone services they were able to the information collected as evidence to a case presented in court.
- Another client said that our LBS service was reason enough to continue using our services.
- One of the correction facilities also wrote us saying that the cell phone service we offer is of great help for them to identify an y case of harassment in the cells.
- Other facilities monitored that call records and information was found regarding inmates’ drug and alcohol use as well as how they have been purchasing the items.
- The reporting in formation has also been of great assistance to one of our client s who has been using the service to curb counterfeit goods.
Securus is a company that has been in business for some years. They provide services such as monitoring, public safety, corrections, and investigations. During the time that the company has been operational, they have managed to get a lot of glowing recommendations from their customers. The awards are seen as a reflection of the superior quality of the services they offer and also their commitment to making the incarceration environment as safe as possible. Below are some of the things that have been said by customers who used these services.
One of their clients stated that they went to Securus because they needed help with an individual employee who they suspected was bringing in contraband to their facility. The company moved in and set up their monitoring devices and applications in the premises. They monitored the place closely, and in a short time, the company had received enough evidence to have the man arraigned in court and charged with the crime of bringing in contraband.
Richard Smith, the Chairman, and CEO of Securus stated that the company was developing a new product every week as part of their initiative to improve the overall incarceration environment. The primary focus of the services which they offer is the prevention of crime as opposed to resolving crimes after they have happened.
Another customer spoke about the services provided by Securus. The client runs a correctional facility that was having issues of inmates planning and executing illegal activities. When Securus came into the scene, they planted the communication devices that were needed to gather information. The information that was collected included a plan to bring in weapons, illegal cell phone use in the facility and a plan that was underway to commit a crime. When the jail received the information, they took the necessary measures to prevent the crimes. If the company continues in the same spirit, their level of success will undoubtedly increase.
As Global Tel Link (GTL)issues inaccurate press releases, Securus Technologies is determined not to sit back and not dispute them. Both companies provide inmate communication services and other criminal justice technology, however, GTL claims that Securus is using their patented technology without their permission. Securus flatly denies these claims, saying that GTL is misrepresenting what the Patent Board has ruled. For example, GTL claims that Securus is using their video visitation monitoring technology, while Securus insists that they are not using the one patented GTL security feature in the video visitation technology that they furnish to corrections facilities.
I cannot fathom GTL’s statements, nor why they feel it necessary to publish press releases that are purposefully misleading. In fact, Securus has more in-force patents and more pending patents than GTL, so it is not clear why GTL would believe Securus would need to infringe on their patents.
When families put money in an account for their loved one to call them from a corrections facility, they cannot choose which inmate telecommunications provider to use, therefore, GTL appears to be wasting their time trying to gain a competitive advantage with inaccurate press releases.